Terms & Conditions

1. Agreement

By accessing VELORA or placing an order, you agree to these Terms & Conditions. If you do not agree, please do not use the website.

2. Products and pricing

We aim to keep product descriptions, images, availability and prices accurate. Colors may vary by device. We may correct errors or update availability and pricing without notice.

3. Orders

An order request submitted through this website is not a final acceptance of a sale until VELORA confirms the order, availability, delivery details and payment arrangements. We may decline or cancel an order where necessary.

4. Payment and delivery

Delivery times, fees and payment methods may vary by destination and will be communicated during order confirmation. Customers are responsible for providing accurate delivery information and any applicable local duties or taxes.

5. Returns

Return eligibility depends on the product and applicable return policy communicated at purchase. Items should generally be unworn, unused and in original condition unless otherwise stated.

6. SMS program

Program Name: VELORA SMS Updates

By enrolling, you agree to receive recurring text messages from VELORA at the phone number provided, regarding order updates, delivery status, account verification, and (if opted in separately) promotions and marketing.

Message frequency varies.

Reply STOP at any time to cancel. You will receive one final confirmation message.

Reply HELP for assistance, or contact help@velora-luxury.com or +1(304)617-6368.

Carriers are not liable for delayed or undelivered messages. For more on how we handle your data, see our Privacy Policy.

7. Acceptable use

You agree not to misuse the website, interfere with its operation, attempt unauthorized access, submit fraudulent information or use the website for unlawful purposes.

8. Intellectual property

VELORA branding, copy, design and original website content belong to VELORA or its licensors unless otherwise indicated and may not be copied or reused without permission.

9. Limitation and changes

To the extent permitted by law, VELORA is not responsible for indirect losses arising from use of the website. We may update these terms from time to time by posting a revised version on this page.

10. Contact

Questions about these Terms & Conditions can be sent through the contact information published on the website.